Privacy Policy

1. Information We Collect

Account Information: Name, email address, phone number, location (suburb and state), and role (flipper or partner).

Partner Profile Information: Business name, lending criteria, areas serviced, deal types, bio, website, LinkedIn, and any documents submitted during the application process.

Proposal Information: Project details, property location, funding requirements, supporting documents, and messages you choose to submit through the Platform.

Usage Data: Pages visited, features used, search queries, and interaction patterns.

Communications: Messages sent through the Platform between users.

2. How We Use Your Information

We use your information to: operate and maintain the Platform; display partner profiles to flippers; facilitate communication between users; verify partner applications; improve the Platform and user experience; send service-related notifications; comply with legal obligations.

3. Information Sharing

We do not sell your personal information. We may share information with: service providers who help operate the Platform; law enforcement when required by law; other users as part of the Platform's functionality (e.g., partner profiles are publicly visible).

4. Partner Profile Visibility

Partner profiles are publicly visible to all Platform users. Information displayed includes your name, business name, location, bio, specialisations, deal types, reviews, and transaction history. You can control certain profile fields through your account settings.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest. However, no method of transmission over the internet is 100% secure.

6. Service Providers

We use trusted third-party providers for hosting, authentication, payments, email, analytics, and file storage. These providers may process personal information only as needed to deliver those services to PartnerLink.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.

8. Cookies

We use essential cookies to operate the Platform and optional analytics cookies to understand usage patterns. You can control cookie preferences through your browser settings.

9. Your Rights

Under Australian Privacy Principles, you have the right to: access your personal information; request correction of inaccurate information; request deletion of your information; opt out of marketing communications; lodge a complaint with the OAIC.

10. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Platform.

12. Contact

For privacy inquiries, contact our Privacy Officer at privacy@partnerlink.com.au.